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Travel Agencies | No possible contact with the touroperator after its cancellations

Concern raises among travel agents because of Nobeltours

The situation of the travel agency Nobeltours starts generating concern among the retail sector. Preferente.com has been told, the company headed by Antonio Caballero Peregrin not answer the requirements of the intermediary to give explanations about the cancellation of trips between Spain and China.These cancellations have occurred in the last few hours apparently due to problems with their supplier in the Asian country.

 

This digital reported this tuesday on the situation of a group of ten people who yesterday had to start his trip to China with Nobeltours and eventually had to do with Orizonia. It should be pointed out that not all agreed to the change of tour operator, so that some who had closed the package with Viajes Carrefour refused to make the trip.

 

Since then, there have been several travel agents who have contacted preferente.com to expose the difficulties are finding the time to contact the wholesaler from the August 12, last Friday, and the consequences that are causing the cancellations for affected customers, which in some cases have had to return to Spain in a hurry and others have been unable to start your journey.

 

According to these sources, telephone contact is not possible, the emails are not answered and the company headquarters in Madrid is not open to the public. Due to the absence of news in peak season, there is growing concern about the economic situation of the wholesaler.


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